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How Do We Handle Maintenance?

December 5, 2017

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How Do We Handle Maintenance?

December 5, 2017

One of the most important questions to ask any potential property management company is how they handle rental property maintenance.  

At Cincinnati Real Estate Group Property Management, we have in-house technicians who take care of our maintenance tickets.  We also agree to certain limits with new clients on when they want to be notified of a maintenance request.  For example, most of our clients prefer to only be contacted if the maintenance item is going to be over $1,000.  If it is under $1,000 then we will complete the task without owner approval.   If you would prefer to have our limit lowered, we are more than happy to discuss this with you.  If we need to go replace the old toilet flushing mechanisms for you, we will charge our hourly rate plus the cost of the toilet repair items. We understand maintenance items can be a huge expense eating into your cash flow.  It's our goal to make your property perform as efficiently as possible.

 

Let me walk you through a typical maintenance request that comes from one of our residents.

 

1.  Current resident identifies an issue at their home.  Let's say, for example purposes, this issue is that the faucet in their bathroom has a steady drip.